Privacy Policy
Last updated: October 6, 2025
Introduction
Forest Printing & Copying, Inc. ("Forest Printing," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.forest-printing.com (the "Site") or use our printing services.
By using our Site or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Site or services.
Information We Collect
Personal Information You Provide
When you request a quote or contact us, we may collect:
- Name
- Email address
- Phone number
- Company name (optional)
- Project details and specifications
- Design files and documents you upload for printing
Automatically Collected Information
When you visit our Site, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Geographic location (city/region level)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect to:
- Provide printing services and respond to quote requests
- Process and fulfill orders
- Communicate about your projects and provide customer support
- Send service updates and promotional communications (with your consent)
- Improve our website and services
- Analyze website usage and optimize user experience
- Prevent fraud and ensure security
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect and process your information:
Vercel (Hosting & File Storage)
Our website is hosted on Vercel, and uploaded files are stored using Vercel Blob Storage. View Vercel's privacy policy at vercel.com/legal/privacy-policy
Amazon SES (Email Delivery)
We use Amazon Simple Email Service (SES) to deliver quote requests and communications via email. View the AWS privacy policy at aws.amazon.com/privacy
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. View Google's privacy policy at policies.google.com/privacy
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure file storage with access controls
- Regular security assessments
- Limited access to personal information by authorized personnel only
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Quote requests and project files: Retained for up to 2 years after last contact
- Customer order records: Retained for 7 years for tax and accounting purposes
- Website analytics: Retained for up to 26 months (Google Analytics default)
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
California Residents (CCPA)
California residents have the right to:
- Know what personal information we collect, use, and share
- Request deletion of your personal information
- Opt-out of the sale of personal information (Note: We do not sell personal information)
- Non-discrimination for exercising your privacy rights
All Users
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
To exercise these rights, please contact us at info@forest-printing.com or call (949) 951-7000.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Forest Printing & Copying, Inc.
23011 Moulton Pkwy, Suite A-1
Laguna Hills, CA 92653
Phone: (949) 951-7000
Email: info@forest-printing.com