Terms of Service
Last updated: October 6, 2025
Agreement to Terms
Welcome to Forest Printing & Copying, Inc. ("Forest Printing," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website www.forest-printing.com (the "Site") and our printing services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
Services
Forest Printing provides commercial and digital printing services, including but not limited to:
- Business cards, brochures, and marketing materials
- Large format printing (banners, signs, vehicle wraps)
- NCR forms and carbonless printing
- HOA newsletter printing and mailing services
- Graphic design and pre-press services
- Direct mail and fulfillment services
We reserve the right to refuse service to anyone for any reason at any time, and to modify or discontinue any service without notice.
Quotes and Orders
Quote Requests
Quote requests submitted through our website are not binding until we provide a formal written quote and you accept it. Quoted prices are valid for 30 days unless otherwise specified.
Order Acceptance
Your order is not confirmed until we provide written confirmation. We reserve the right to refuse any order for any reason, including but not limited to concerns about content legality, copyright issues, or project feasibility.
Pricing
All prices are in U.S. dollars and do not include applicable sales tax unless stated otherwise. Prices are subject to change without notice. Additional charges may apply for rush orders, special materials, or complex designs.
File Uploads and Content
Your Responsibility
You represent and warrant that:
- You own or have the right to use all content you submit
- Your content does not infringe on any third-party intellectual property rights
- Your content complies with all applicable laws and regulations
- Your content does not contain offensive, defamatory, or illegal material
Prohibited Content
We reserve the right to refuse to print any content that:
- Violates copyright, trademark, or other intellectual property rights
- Contains hate speech, discriminatory content, or promotes violence
- Is obscene, pornographic, or sexually explicit
- Promotes illegal activities
- Violates any applicable law or regulation
File Requirements
You are responsible for ensuring your files meet our specifications for printing. We will make reasonable efforts to notify you of any file issues, but we are not responsible for printing errors resulting from improper file preparation.
Proofs and Approval
For most orders, we will provide a digital proof for your approval before printing. You are responsible for carefully reviewing and approving all proofs. By approving a proof, you accept full responsibility for:
- Spelling, grammar, and punctuation errors
- Color accuracy (Note: colors may vary between screen display and printed output)
- Image quality and resolution
- Layout and design elements
- Accuracy of all content
Once you approve a proof, we cannot be held responsible for errors that were present in the approved proof.
Production and Delivery
Production Time
Production times are estimates and begin after final approval of your proof and receipt of payment. We will make reasonable efforts to meet quoted deadlines but are not liable for delays caused by circumstances beyond our control.
Quantity Tolerance
Industry standards allow for a +/- 10% variance in quantity for large-run orders. You will only be charged for the actual quantity delivered.
Delivery
For local Orange County orders, we offer pickup and delivery options. Shipping costs for orders outside our local area will be quoted separately. Risk of loss transfers to you upon delivery or pickup.
Payment Terms
Payment is due upon order placement unless alternative payment terms have been arranged in writing. We accept cash, check, and major credit cards. For established business accounts, we may offer net-30 payment terms upon credit approval.
Past due accounts may be subject to interest charges of 1.5% per month (18% annually) or the maximum rate allowed by law, whichever is less. We reserve the right to hold orders and suspend services for accounts with outstanding balances.
Returns and Refunds
Quality Guarantee
We guarantee the quality of our workmanship. If your order has a printing defect or error caused by us, we will reprint the order at no additional cost. Claims must be made within 7 days of delivery.
No Refunds for Customer Errors
We cannot offer refunds or reprints for errors that were present in your approved proof, including spelling errors, design issues, or content inaccuracies.
Cancellations
Orders may be cancelled before production begins. Once production has started, cancellation fees will apply based on work completed. Custom orders and rush orders are non-cancellable.
Limitation of Liability
To the maximum extent permitted by law, Forest Printing's total liability for any claim arising out of or relating to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
We are not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.
We are not responsible for errors or delays caused by incorrect information provided by you, internet or technical failures, or circumstances beyond our reasonable control.
Intellectual Property
You retain all ownership rights to your content and designs. By submitting files to us, you grant Forest Printing a limited, non-exclusive license to use, reproduce, and modify your content solely for the purpose of providing printing services to you.
Our website content, including text, graphics, logos, and design, is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content from our Site without our written permission.
Indemnification
You agree to indemnify, defend, and hold harmless Forest Printing, its officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
- Your violation of these Terms
- Your infringement of any intellectual property or other rights of any third party
- Content you submit for printing
- Your use of our Services
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Orange County, California.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our Services after changes are posted constitutes your acceptance of the modified Terms.
Contact Us
If you have questions about these Terms, please contact us:
Forest Printing & Copying, Inc.
23011 Moulton Pkwy, Suite A-1
Laguna Hills, CA 92653
Phone: (949) 951-7000
Email: info@forest-printing.com
